Today, we’re launching a significant update to Slack’s design. It’s not just one change, but a constellation of them—some shiny new things (channel sections!), some old things in new places and a general spring cleaning of information architecture.
These changes address a basic challenge that has grown naturally with Slack: with size comes complexity. As different product teams added new capabilities piecemeal, Slack started to feel not intuitive for people trying it out for the first time.
Our header alone had over a dozen places to click, and included two search bars:
And our menus were a bit sprawling: