Sendbird vs Twilio: A Head-to-Head Feature Comparison

If you are looking for a SendBird competitor, there is a multitude of alternatives out there. With so many available options to choose from, it can be hard to decide which cloud communication platform will help you stand out among your competition

CONTUS MirrorFly vs Sendbird vs Twilio: A Feature Comparison

As we all know that today the instant messaging solution has created a great impact over businesses. And therefore, businesses are looking out for some extraordinary features when it comes to in app chat solution.

There are many real time communication API & SDK providers in the market, but some of them are considered the most. Let’s have a look,

What is CONTUS MirrorFly

CONTUS MirroFly is customizable communication APIs and SDKs for businesses to integrate or develop collaboration platforms with chat, voice, video calling and video conferencing features on their existing web and mobile applications.

What is Sendbird

Sendbird is the leading chat platform and a messaging SDK and API for mobiles and websites. It is with a client-side SDK and has been meant for iOS, Android, JavaScript, etc.

What is Twilio

Twilio is a leading cloud-based software with a PaaS model. It has built a variety of businesses around SMS but have still not into in-app chat.

It provides a platform as a service structure for its both voice and video communication. It can be integrated into various communications. Moreover, for all its data storage Twilio depends on AWS data center.


Highlighted Features   
100% CustomizationYesNoNo
Whitelable SolutionYesNoNo
On Premise / Oncloud HostingYesNoNo
Access to Source codeYesNoNo
Design Enrich UI/UXYesYesYes
One-time license costYesNoNo
Quick LaunchYesYesYes
1-1 Private and Group ChatUnlimted users20000 users1000 users
File & Screen SharingYesYesYes
Push NotificationsYesYesNo
Cross Platform MessagingYesNoNo
Proactive ChatYesNoNo
Two way MessagingYesNoYes
Anti SpamYesYesNo
Voice Calling   
Fax ManagementYesNoYes
File SharingYesNoYes
1 to 1 and Group callYesYesYes
Conference CallingUnlimited usersLimited userLimited user
Voice Call RecordingYesNoNo
VoIP/SIP CallingYesYesYes
Voice Call RoutingYesNoYes
Call Monitoring & ReportingYesNoYes
Video Calling   
1 to 1 Video ChatYesYesYes
Video ConferencingYesYesYes
Live BroadcastingYesNoNo
Video Call RecordingYesNoYes
Secure Screen SharingYesNoNo
Web Conferencing   
Mobile AccessYesNoNo
Presentation StreamingYesNoNo
Private ChatYesNoNo
Real-time ChatYesNoNo
Recording & PlaybackYesNoNo
Screen SharingYesNoNo
Two way Audio & VideoYesNoNo

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