UX debt 101

Like tech debt, UX debt accumulates over time and, if left unaddressed, leads to amplified user problems and costly cleanup efforts.

UX debt 101

A brief history of the term

User experience debt is called a debt as it’s similar to real-life debt; we get something in the present, but only pay for it in the future. Until the debt is paid off, interest rates rise as a permanent cost.

The UX debt concept was built on a similar one, known as technical (or tech) debt. The term “technical debt” was coined by Ward Cunningham in 1992 who realized that cutting corners with technology and releasing software too quickly can result in additional costs (interest) after the launch.

Modern news platform
for demanding readers

Subscribe to thematic newsletters prepared by professional editors.

  • Read your newsletters at regular time you want. E.g. every day at 9am.
  • We update your timeline only every 3 hours. Because that's sane.
  • No notifications. No endless scrolling. No addiction and FOMO.