16 must-know UX Acronyms

Acronyms show up everywhere — in meetings, reports, and conversations.

I’ve found that learning UX acronyms not only helps when communicating to stakeholders within organizations, but they help to better understand a broader landscape of business, product management, and UX on a larger scale.

1. A/B Testing

A and B simply refers to showing two variants of the same web page/app and comparing which variant performs better.

2. CRM

Customer relationship management software gathers customer interactions across all channels into one place.

3. CSS

Cascading Style Sheets; describes how HTML elements are to be displayed on the screen, on paper, or in other media.